Another discussion in the Winzenried (2010) book was the golden rule about no food in libraries even though bookshops are dedicating valuable floor space to coffee shops.
I then thought about this youtube clip about Cookie Monster visiting a Library and asking for a box of cookies. It occurs to me- how come the Librarian wasn’t trying to meet the needs of Cookie? He was not asking any probing questions, just repeating the line- we don’t have any cookies! is not meeting the information needs of this ‘client’.
I don’t allow food in my Library because it is school policy not to allow eating in teaching and learning spaces. I personally love to read with a hot cup of tea beside me and it is a mark of a good book if the tea goes cold because I am so absorbed in my reading.
so… the Librarian in the clip needs to consider how is he meeting the needs of his clients and that he should allow cookies in the library otherwise, what reason has Cookie Monster got for coming back to the Library in the future if his information needs are not being met?